Amicus TaxBot Privacy Policy

Effective Date: 2025/06/01

This Privacy Policy explains how Amicus TaxBot ("we," "us," or "our") collects, uses, and discloses your information when you use our website and its associated tools and services (collectively, the "Service"). We are committed to protecting your privacy and ensuring that your information is handled properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. About Us

Amicus TaxBot is an AI-powered tax assistant providing information and calculation tools related to South African tax law for individuals and freelancers.

2. Information We Collect

We aim to minimize the collection of personal information. The information we may collect includes:

  • Usage Data: We collect information about how you interact with our Service. This includes:
    • The features and tools you use (e.g., "Provisional Tax Calculator," "Q&A Chat").
    • Pages visited and the order of visits.
    • Time spent on pages or using specific features.
    • General interaction patterns.
    • Types of queries made to our Q&A tool (we strive to ensure these queries are not personally identifiable).
  • Log Data & Device Information: When you access the Service, our servers may automatically record information that your browser sends. This Log Data may include:
    • Your device's Internet Protocol ("IP") address.
    • Browser type and version, and operating system.
    • Referring URLs and date and time stamps of your access.
  • Cookies and Similar Tracking Technologies: We use cookies (like those from Google Analytics) to collect usage information. You can instruct your browser to refuse cookies, but some portions of our Service may not function effectively.
  • Feedback Information: If you voluntarily provide feedback, we will collect the information you provide, which may include your email address.

We do not currently require user registration or collect directly identifiable personal information such as your name, physical address, ID number, or specific financial account details to use the core features of Amicus TaxBot.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Maintain our Service.
  • To Improve our Service by understanding user interaction.
  • To Monitor Usage and Analyze Trends for statistical purposes.
  • For Security Purposes to prevent fraudulent or malicious activity.
  • To Respond to Your Feedback or Inquiries.
  • For Legal and Record-Keeping Purposes where necessary.

4. Disclosure of Information

We may disclose your information in the following circumstances:

  • Service Providers: Sharing aggregated or anonymized data with third-party services like website analytics (Google Analytics), hosting, and data storage, under strict privacy agreements.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Protection of Rights: To investigate potential violations, suspected fraud, or threats to safety.

We do not sell your personal information to third parties.

5. Information Security

We implement reasonable administrative, technical, and physical security measures to protect information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We will retain Usage Data and Log Data for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

7. Your Rights Under POPIA

As a data subject in South Africa, you have rights under POPIA, including the right to access, correct, or request deletion of your personal information (subject to limitations). Please contact us to exercise these rights.

8. Cookies Policy

Our Service uses cookies for operation, preference-saving, and analytics (Google Analytics). By using our Service, you consent to our use of cookies unless you have disabled them.

9. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: kobuswhmeiring@gmail.com